You can easily change the size of your product if we have it in stock. Simply place a new order with the preferred size and contact our customer service at email@example.com to return your existing product 💌
Credit card: We accept both credit cards and debit cards, and the purchase price will be deducted from the card the same day as the order was placed.
Vipps: By choosing Vipps, your purchase price will be reserved in the Vipps app.
Klarna pay later in 30 days: If you choose to pay by invoice, an invoice will be sent to your email after the purchase have been shipped from our warehouse. The invoice is due within 30 days.
You can apply the discount codes in the shopping cart before you get to the checkout. You will find a discount code field saying "Gift card or discount code" on the right side, under the products in your checkout.
We publish discount codes on our social media channels like Instagram, Tik Tok and Facebook. We also publish discount codes to our CASPARA family members by email, so make sure to follow us in social media and subscribe to our newsletter to access our best deals 🤗
Shipping & Returns
We will send you an email directly after the order has been shipped from our warehouse. All orders placed before 13 will be shipped the same day and all orders after will ship the next day. 🚚
You will find a tracking number in your email when the order has been shipped from our warehouse. Follow the tracking link to see where it is.
We will always work to deliver your package as fast as possible, so our robot system will immediately start working to fulfill your order after it's been placed. In this case, it is not possible to cancel the order after it's been placed.
Contact our email, write your order number and the products you want to return: firstname.lastname@example.org 💌
The returns of changing the size of a product will be completely free.
Returns of products in other cases currently costs 99kr. Since we are an ethical brand that cares about the impact on the environment we would like to keep our returns at a minimum.🌎
Generally our products run true to size although you may wish to size up or down depending on your desired fit.
Please see our size guide for specific measurements to help you choose the perfect fit for you! You'll find a size guide for each product under the sizing options.
To find out when a specific product, size and colour is back in stock please go to the specific product listing page, select the variant then select ‘email me when back in stock’. Please also feel free to contact us and we will be more than happy to let you know when we are likely to restock.
All of our products are crafted sustainably in Istanbul, Turkey and we only partner with manufacturers that uphold the highest ethical standards. That means fair wages for the workers, a maximum 8-hour shift, no forced labor or child labor, always working towards minimal water consumption, 100% natural dying processes, and using recycled materials in most of our clothing.
At CASPARA we have a massive focus towards sustainability.
Our commitment to using 80-90% recycled materials in our products, and striving for 100% recycled materials by 2025, represents a significant stride toward promoting the reuse of existing resources.
By producing all of our products in Europe, we are committed to minimizing our carbon footprint and reducing CO2 emissions.
All of our packaging are either made of recycled materials or biodegradable materials, ensuring that we reduce the amount of toxic waste that ends up in landfill or pollutes our planet.
Our next steps in becoming an even more sustainable brand are:
Increase the use of reusable materials
Find a recycling partner for our pre-loved items
Sample sales - so none of our samples and prototypes go to landfill or waste
If you have any ideas on how we can become an even more eco-conscious brand feel free to contact us about your ideas 🌎